Cookie Policy

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to the website owner.

Cookies can be:

• Session cookies — temporary files that are deleted when you close your browser
• Persistent cookies — files that remain on your device for a set period or until you delete them
• First-party cookies — set by the website you are visiting (autofreightglobal.co.uk)
• Third-party cookies — set by a domain other than the website you are visiting

2. How We Use Cookies

AutoFreight uses cookies to:

• Keep you logged in to your account securely
• Remember your preferences and settings
• Protect your session from cross-site request forgery (CSRF) attacks
• Understand how visitors use our website so we can improve it
• Measure the effectiveness of our marketing
• Provide secure payment processing via Stripe

We do not use cookies to build advertising profiles or sell your data to third parties.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off. They do not require your consent under PECR. They are used for:

• Maintaining your login session
• Storing your CSRF token to prevent cross-site attacks
• Remembering your cookie consent preference

3.2 Functional Cookies

These cookies enable enhanced functionality and personalisation. Without them, some services may not work as intended. They may be set by us or by third-party providers. They remember:

• Your language preferences
• Form data you have entered (for autofill convenience)
• UI preferences such as collapsed menus

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our platform's design and performance. We use:

• Google Analytics (GA4) — tracks page views, session duration, device type, and general location (country/city level). Data is anonymised; IP addresses are truncated.

3.4 Payment Processing Cookies

When you make a payment, Stripe places cookies on your device to enable secure payment processing, detect fraud, and remember your payment details. These are essential for completing a transaction.

4. Third-Party Cookies

We use the following third-party services that may set cookies on your device:

5. Cookie Reference Table

The specific cookies we use are set out below:

6. Managing & Disabling Cookies

You can control cookies in the following ways:

6.1 Browser Settings

Most browsers allow you to view, manage, and delete cookies through their settings. Instructions for common browsers:

• Google Chrome — Settings → Privacy and security → Cookies and other site data
• Mozilla Firefox — Options → Privacy & Security → Cookies and Site Data
• Apple Safari — Preferences → Privacy → Manage Website Data
• Microsoft Edge — Settings → Cookies and site permissions → Cookies and site data

Please note that disabling cookies may affect the functionality of our website. In particular, disabling strictly necessary cookies will prevent you from logging in to your account.

6.2 Opt-Out Tools

• Google Analytics opt-out: Install the Google Analytics Opt-out Browser Add-on
• Your Online Choices: Manage behavioural advertising cookies via youronlinechoices.com/uk

7. Your Consent

When you first visit our website, we will show you a cookie banner explaining the categories of cookies we use. You may:

• Accept all cookies — enables strictly necessary, functional, analytics, and payment cookies
• Accept necessary only — enables only strictly necessary cookies required for the site to function
• Customise preferences — choose which categories of cookies to enable

You may withdraw or change your consent at any time by clearing your browser cookies or using the cookie preference link in the footer of our website. Withdrawing consent will not affect the lawfulness of processing carried out before withdrawal.

Strictly necessary cookies do not require your consent as they are essential to the delivery of our service.

8. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page shows when it was last revised. We encourage you to check this page periodically.

Where we add new non-essential cookies, we will seek your consent again through the cookie banner.

9. Contact Us

If you have any questions about our use of cookies or this policy, please contact:

For complaints about our use of cookies, you may also contact the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.